Frequently Asked Questions

Where can I buy your products?
Our products can be purchased from any of our approved dealers. To locate a dealer, click on Find a Dealer to search for a dealer near you. You can also purchase GCI Outdoor™, RIO Adventure™ or San Angelo™ products using this website.

What is the maximum weight a product can hold?
The weight capacities of our products vary. Please review the product specifications on the product pages or product packaging for specific weight limits.

What are the products made of?
Our products are manufactured from top grade materials consisting of: aluminum and steel, nylon, polypropylene, polyurethane, polyethylene and polyester fabrics.

How do I clean my products?
You can clean your product with a mild solution of soap and water. If you use your product at the beach, please wash down with fresh water before storing.

What is the difference between a steel and aluminum frame?
Steel offers the advantages of being more durable and affordable, while aluminum is light weight and rust resistant.

What is powder coating?
Powder coating is a process whereby an electrostatically charged powder or paint is applied to the tube exterior and then "baked" at extreme temperatures to assure a durable and aesthetic tube finish.

What is your product warranty?
Please click Product Warranty for more detailed information.

If you have a question not answered on this page, please contact us at 860-345-9595 ext. 700 or .